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Questions remain after 911 service is restored in Omaha, other areas of Nebraska
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A Lee Enterprises, Incorporated newspaper. Majority shareholder: David Hoffmann, Hoffmann Media Group.
Editor's Pick
Questions remain after 911 service is restored in Omaha, other areas of Nebraska
- Dan Crisler Omaha World-Herald
- Sep 3, 2023
- Sep 3, 2023
- 0
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Officials from the Douglas County 911 Communications Center give an update after an outage Thursday night in Douglas, Sarpy and some other Nebraska counties.
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A fiber-optic cable that was cut in the Omaha area led to a loss of 911 phone service for nearly 60% of the 911 centers in Nebraska from Thursday night until Friday morning.
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A look inside the Douglas County 911 communications center in Omaha on Friday. Service in the county was restored around 7:15 a.m. after a phone outage Thursday night affected nearly 60% of the 911 centers in Nebraska.
NIKOS FRAZIER photos, THE WORLD-HERALD
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A fiber-optic cable that was cut in the Omaha area by a contractor led to the loss of 911 phone service Thursday night for Douglas County and multiple other emergency centers in Nebraska. Kathy Allen, Douglas County 911 director, said: “In my years of service here, we’ve never had an outage that was this big for this long.” Allen has worked 26 years at Douglas County 911.
NIKOS FRAZIER, THE WORLD-HERALD
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RapidSOS, an application displayed on this screen in the Douglas County 911 Communications Center Friday, was used by dispatchers to contact people who had tried to call 911 from their cell phones during the outage.
NIKOS FRAZIER, THE WORLD-HERALD
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Operator Rebecca Maxwell takes a 911 call at the Douglas County 911 Communications Center in Omaha on Friday.
NIKOS FRAZIER, THE WORLD-HERALD
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A look inside the Douglas County 911 communications center in Omaha on Friday. Service in the county was restored around 7:15 a.m. after a phone outage Thursday night affected nearly 60% of the 911 centers in Nebraska.
- NIKOS FRAZIER photos, THE WORLD-HERALD
A fiber-optic cable that was cut in the Omaha area by a contractor led to the loss of 911 phone service Thursday night for Douglas County and multiple other emergency centers in Nebraska. Kathy Allen, Douglas County 911 director, said: “In my years of service here, we’ve never had an outage that was this big for this long.” Allen has worked 26 years at Douglas County 911.
- NIKOS FRAZIER, THE WORLD-HERALD
RapidSOS, an application displayed on this screen in the Douglas County 911 Communications Center Friday, was used by dispatchers to contact people who had tried to call 911 from their cell phones during the outage.
- NIKOS FRAZIER, THE WORLD-HERALD
Operator Rebecca Maxwell takes a 911 call at the Douglas County 911 Communications Center in Omaha on Friday.
- NIKOS FRAZIER, THE WORLD-HERALD
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